Delivery Policy
1. Digital delivery
All services are delivered digitally. littleappledesigns does not ship physical products. Final deliverables are shared via Figma link, file download or email attachment as appropriate.
2. Delivery timelines
Blossom package: 14 calendar days from kickoff call. Orchard package: 28 calendar days. Estate package: 42 calendar days. Conversion Pages: 7 calendar days. These timelines assume you review and respond within 48 hours at each stage.
3. Kickoff
After payment, we contact you within 1 business day to schedule a kickoff call and begin the discovery phase. The delivery clock starts from the kickoff call, not from the payment date.
4. Delays
If your response at any review stage takes longer than 48 hours, the delivery timeline extends by the equivalent delay. We will notify you in writing of any such extension.
5. File formats
Final files are delivered as Figma source files. On request, we also export PNG, SVG, PDF or developer-specification documents at no extra cost.
6. Support after delivery
Orchard and Estate packages include a 14-day post-delivery support window for minor corrections at no additional cost. Beyond this, additional support is charged at the hourly rate of BGN 62.40 per hour.
Questions: hello@littleappledesigns.com